Shipping policy
Last Updated: October 8, 2026
The UNICSKIN US online store (the “Site”) is operated by Cosmetics & Co USA Inc, a Florida corporation with its principal place of business at 2200 N Commerce Pkwy, Weston, FL 33326, United States. Cosmetics & Co USA Inc is the exclusive authorized distributor of UNICSKIN products in the United States. Throughout this document, the terms “we”, “us” and “our” refer to Cosmetics & Co USA Inc.
This Shipping Policy applies to orders placed directly on the Site. Orders placed through third-party retailers or marketplaces (for example ULTA Beauty Marketplace, Nordstrom, Walmart or Amazon) are shipped under the shipping terms of that marketplace. Returns and exchanges are governed by our Warranty & Return Policy.
1. Where We Ship
We currently ship to residential and business addresses in all 50 U.S. states and the District of Columbia. We do not ship to P.O. Boxes, APO/FPO/DPO military addresses or U.S. territories, and we do not ship internationally from the Site. If you are located outside the United States, please visit the UNICSKIN website for your region or contact us for information on authorized retailers.
2. Order Processing
All orders are fulfilled from our distribution center in Weston, Florida. Orders are processed Monday through Friday, excluding U.S. federal holidays. Orders placed before 12:00 PM Eastern Time on a business day are normally processed the same day; orders placed after that time, or on a weekend or holiday, are processed on the next business day. During promotional periods, product launches and the holiday season, processing may take up to two (2) additional business days.
Payment authorization and address verification must be completed before an order is released for shipment. We may contact you if we need to confirm shipping details; orders that cannot be verified may be delayed or cancelled.
3. Shipping Methods and Delivery Times
Shipping options and rates are shown at checkout based on the destination address, the weight and size of your order, and any current promotion. Estimated delivery times below are counted in business days from the date your order ships, not from the date it is placed, and are estimates rather than guarantees.
| Shipping method | Estimated transit time | Coverage |
|---|---|---|
| Standard Shipping | 3–7 business days | Contiguous 48 states and D.C. |
| Expedited Shipping | 2–3 business days | Contiguous 48 states and D.C. |
| Standard Shipping — Alaska & Hawaii | 7–12 business days | AK and HI (expedited options may be limited) |
We ship with major national carriers, including UPS, FedEx and USPS. The carrier is selected at the time of fulfillment based on your shipping method and destination. Certain items — including Techno Beauty devices containing lithium batteries and oversized kits — may be restricted to ground shipping in accordance with carrier and transportation regulations.
4. Shipping Charges, Taxes and Free-Shipping Offers
Shipping charges are calculated and displayed at checkout before you confirm your order. Applicable state and local sales taxes are calculated at checkout based on the shipping address. From time to time we may offer free or reduced-cost shipping promotions; the conditions of any such offer (minimum order value, eligible shipping method and dates) are displayed at checkout and on the Site, and the offer may not be combined with other promotions unless expressly stated.
5. Order Confirmation and Tracking
After you place an order you will receive an order confirmation by email. When your order ships you will receive a second email with the carrier name and tracking number. Tracking information may take up to 24 hours to become active in the carrier's system. You can also follow your order from the account area of the Site.
6. Delivery
Delivery is complete when the carrier records the package as delivered to the shipping address you provided. Carriers may leave packages in a safe location at the address without a signature; higher-value orders may require an adult signature at delivery at our discretion. Please inspect your package upon receipt and report any visible damage to the carrier and to us as described in Section 8.
7. Address Accuracy and Order Changes
You are responsible for providing a complete and accurate shipping address. Once an order has been released to our fulfillment center we are unable to change the address or the contents of the order. If a package is returned to us because of an incomplete or incorrect address, refusal of delivery, or failure to collect it from the carrier, we will contact you to arrange re-shipment; the cost of re-shipping is the customer's responsibility. If re-shipment is not possible, we will refund the merchandise value less the original shipping charges.
To request a change or cancellation, email customerservice@cosmeticsandcous.com as soon as possible with your order number. We will do our best to accommodate your request, but we cannot guarantee changes once processing has begun.
8. Lost, Delayed or Damaged Shipments
- Damaged on arrival: if a product arrives damaged, leaking or otherwise defective, notify us within seven (7) days of delivery at customerservice@cosmeticsandcous.com, including your order number and photos of the packaging and the product. We will arrange a replacement or refund at no cost to you, as set out in our Warranty & Return Policy.
- Missing items: if an item is missing from your order, contact us within seven (7) days of delivery. Orders with multiple items may ship in separate packages; please check your tracking information first.
- Delayed shipments: carrier delays caused by weather, natural events, high seasonal volume or other circumstances beyond our control are not grounds for cancellation while the package is in transit, but we will assist you in tracing the shipment.
- Lost shipments: if tracking shows no movement for ten (10) business days after the estimated delivery date, or the package is marked as delivered but was not received, contact us within fourteen (14) days of the estimated delivery date. We will open a claim with the carrier and, once the claim is confirmed, ship a replacement or issue a refund.
Title to and risk of loss for products pass to you upon delivery to the carrier, except that we will assist with carrier claims for shipments lost or damaged in transit as described above.
9. Pre-Orders and Backorders
Occasionally an item may be offered for pre-order or may be temporarily out of stock after you place your order. In that case the estimated shipping date will be shown on the product page or communicated to you by email, and your order will ship as soon as the item is available. You may cancel a pre-ordered or backordered item for a full refund at any time before it ships.
10. Changes to This Shipping Policy
We may update this Shipping Policy from time to time to reflect changes in our carriers, service areas or practices. Changes are reflected in the “Last Updated” date at the top of this page and apply to orders placed after that date.
11. Contact
Cosmetics & Co USA Inc
2200 N Commerce Pkwy, Weston, FL 33326, United States
Email: customerservice@cosmeticsandcous.com